Reimage Is Now License Based For "Super Added Value" To Our Customers

News 1 Response »
Aug 152010

How Reimage Works Now
Thanks to technological advances in the product, Reimage can now offer our customers a license repair key that is good for one year on any one computer. Up to now, customers purchased one repair at a time for each computer. With our ear to our customers, we listened to your needs, and with R&D muscle and QA testing, we upgraded the product to a one year license key. Now, with the license key, customers have the freedom to use Reimage as many times as necessary on their computer.

Essentially this means that you can use Reimage as many times as you want, for an entire year. This was requested by our customers who were not satisfied with the one key = one fix limitation – and we agreed! That’s the super added value we can now give our customers.

The license key will remain on your computer ready for you to use, and when launched will automatically update with the latest product version available. This license is ideal for customers who need to repair their PC frequently due to constant downloading, installing/uninstalling programs, and browsing and playing on the Internet.

What It Means To New Users
New users will experience the super added value of the license key by getting more for less with a one-time fee.

Customers Who Purchased Within the Last 30 Days
Reimage is making the annual license available to those customers who have purchased a repair key within 30 days from the 5th of August 2010. If you are within this purchase time, then click here to open a support ticket and extend your one-time repair key. Write in the subject line “Extend to license key”.

Posted by Nerie at 2:46 pm Tagged with: , , , , ,

Who is Your PC’s Worst Enemy?

Newsletter No Responses »
Jul 082010

In an ideal world, all PCs would have exactly the same hardware configuration, and it wouldn’t matter what you do on your PC, how much hardware or software you load, what software you download from the internet, what you install on the computer, what you remove and uninstall, or how many different programs you launch concurrently. Unfortunately, we don’t live in an ideal world. And you don’t have to use a PC for very long to know that things don’t always work the way they should. In fact, in the real world, if you buy the exact same PC as your friend, with the same operating system, you are likely to have two completely different computers in a very short time.

In today’s  insecure internet environment, you are also very likely to quickly catch some viruses or malware. So you purchase an antivirus, find the contaminating little creature, delete it, and applaud yourself for winning this battle.  Antivirus software is a nice tool, but since they find and delete only the virus, you are still left with the damage that already has been done to your PC. Congratulations!!  You are not contaminated any more, but your PC is still very sick.

Soon your PC starts behaving strangely. It is much slower, it takes its own time now, there are DLL and other errors, and it freezes once in a while, and even decides to reboot itself right in the middle of your winning poker game.

Every new thing that you attempt to do with our PC: a new program that you download, an email attachment you open, a new game you try to play, changes your PC, forever.

You are officially your computers worst enemy!

So you say, “I’ll find what the problem is online!” Well, after trying to read some tech forums and blogs, you know you won’t find it.

You are more likely thinking now to call a technician and say goodbye to a few hundred dollars just for him to tell you that you need to re-install your PC.  In fact, technicians can’t go file by file and find the corrupted ones, then look them up online, download and install them.  On average, a PC has over 250,000 files that make it run efficiently.

How about an online solution? Since you are the worst enemy of your PC, and you will continue to download files, open emails, etc., a fast and easy solution is what you need. Online service is the answer.

When considering an online repair service, consider an online repair tool that you can run yourself without any loss of data or applications.  There are major advantages to an online repair, the main one being the ease of use and the speed (it’s fast!!!).  You really don’t want to unplug the machine, lug the heavy thing into your car, drive it to a shop, and pick it up days later. Online repair service can be very easy and very fast, there is no data loss, you don’t lose the applications you downloaded, nothing changes in your settings, personal conveniences stay the same and automatic passwords still work.  Online repair can also cost much less. On average, online repair is 150% less than a technician, and 500% less than buying a new computer.

What To Look For In An Online Repair Service

When using an online repair service, make sure that all changes can be easily “undone”.  In other words, if you don’t like the outcome of the repair, then you can simply revert back to the previous state, before those changes were applied.  A free scan is always important to have in order to see what the utility will actually fix.  Make sure the utility can take care of the issues you are frustrated with such as a slow computer, crashing and freezing, virus damage, and error messages.  Most likely to prevent error messages and really fix it , it does not only need to delete or remove files, it also needs to have the ability to fix and replace bad files in your system with fresh, new, original ones.

Don’t forget support. You may need some support if you encounter problems during the repair, or if you wish to have help while running the repair.  Also check for a 100% money back guarantee.  This is also a good indicator of the integrity of the PC repair company, and that they stand behind their product.

Now that you have fixed your computer, you are ready to start again with a clean slate.

Maybe you should have signed up for a lifetime subscription with that online repair service?


Posted by Amit Daliot at 3:07 pm Tagged with: , , , , ,

What You Should Use to Fix Your PC: Registry Cleaners vs. Anti-Virus

AntiVirus, PC Repair Experiences No Responses »
May 172010

If you’re computer is crashing and freezing all the time and some funny looking blue screen pops up every once in awhile, you may have some problems with your PC. Even if you don’t think you have problems with your PC, you probably still do. When your Internet Explorer shuts down every once in awhile while you’re browsing or you get an error message when you try to run a program, something is wrong with your PC. At this point, you have a couple options. You may want to choose a registry cleaner or you might want to use an anti-virus service. What happens if you need both or something completely different? Let’s clear up some confusion, in case there is any.

Registry Cleaners

Registry cleaners work much like industrial lubricant for machines; kind of like oiling the cogs so that the machine will run better, this is a function which comes as regular maintenance and doesn’t provide any long term assurance for functionality of actual files or components within your machine. The actual technical purpose is to remove obsolete links to orphaned files, let’s say for instance that you’ve created a link on your desktop to a file on your hard drive, after you’ve deleted that file the link still remains but points to a file which doesn’t exist on your machine any longer – this is called an orphaned link.

Sometimes there is certain software which installs a new version of a DLL on your machine, but instead of deleting the old link referring to an obsolete version it just creates a new link to point at the new DLL – and this happens for many files on each install of new software, which means the old remaining links stack up and can cause a slowdown which won’t be noticed by a human being on a singular incident but might cause a general slowdown in the long run.

Anti-Virus Software

Anti-Virus software prevents, detects, and removes viruses, Trojans, malware, spyware, and the like. They help protect your computer against hackers and identity theft. Anti-Virus programs are usually more updated to be able to protect against the most updated viruses. You also need to be careful when choosing your Anti-Virus/Spyware software because if it isn’t designed well it may also mistake important files for viruses (and like Registry Cleaners) accidentally delete important files or essential components that allow your computer to run properly. **Let’s not forget that in most cases, these programs don’t reverse the damage that has been done to corrupted and damaged files.

Now what happens when you need to use a service that will both “tune up” your PC and remove malware? More often than not, it isn’t just one problem that’s slowing your computer down. If you have error messages and your computer is slower, it might be a combination of problems that will require a program that removes anti-viruses and fixes bugs within the registry. If only there were a product out there that could do everything. Actually, this is the idea behind the Reimage software. It’s one program that you use one time to remove viruses, Trojans, malware AND to clean the registry AND determine hardware issues. The product also repairs and reverses the damage done by replacing deleted, missing, or corrupted components of essential files with new and updated files stored in Reimage’s online warehouse (a database of over 25 million essential components/spare parts to replace those that were damaged on your PC ).

If you are choosing between a registry cleaner and an anti-virus program, you need to know what is actually causing the problem on your computer, otherwise if you choose the wrong solution, you might make the state of your computer even worse. If you have a program that deals with all the problems, all you need to focus on is letting the program fix your PC.

Posted by Amit Daliot at 8:58 am Tagged with: , , , , , , , , , , , , , , , , ,

With Reimage "Repairs Made Easy" Says RedmondMag

Reviews No Responses »
Aug 102009

RedmondMag.com the “independent voice of Microsoft’s IT community” has given Reimage’s automated PC repair’s product an excellent review. It’s the first professional review we have had in a while (since Gartner recommended us) and it is certainly a testimony of the product’s maturness, a result of our hard work.

Thanks RedmondMag!

As such, we would like to extend our gratitude to our customer’s support in helping us develop and maintain the Reimage product and develop it over time.

Posted by Nicholas Black at 1:44 pm Tagged with: , ,

3:34-3:37 See the Reimage Bolshoy

News No Responses »
Dec 172008

Working in a start-up company is great fun. We work long hours, have a lot of fun, and strive to provide (and continue to provide) a great product that makes a difference in the PC repair world. To top it up, one of our investors, First Round Capital, compiled a very cool video of companies they invest in dancing across the world. It was lots of fun, leaving our desks and going out for a little dance.

So, if you were ever curious to see the Reimage team, this is your chance:

Posted by Nicholas Black at 4:50 pm Tagged with: , ,

I have a PC problem ...

PC Repair Experiences, Windows Vista No Responses »
Oct 062008

My first post and I am doing it without my PC, why? Because my Vista is down again.

One of my Vista’s 500,000 objects has probably been overrun by another object causing my entire machine to hang and run slowly. Don’t get me wrong, I think that Microsoft are doing an amazing job building the most common and scalable platform that anyone ever made – but, with so many moving parts, statistically, something will not work right.

So, what can I do now, having no PC to work with?

I tried to update my Vista to service pack 1, had a whole problem with that too, after 2 days of “fun” I found that I had to remove some files, reinstall some KB and pray. Nothing helped.I can spend hours, or days, understanding what is wrong with it. Frankly, I have better things to do. Alternatively, I can reinstall my PC – because when my Vista was new it worked (quite) well… Right now my backup is at about 39% …

Reinstalling is actually a pretty bad option, which is frustrating. I need to backup my documents, licenses, software, reinstall all over again, find the drivers, re-enter the licenses and hope that I am not going to forget anything.

I would gladly use our own product Reimage but we are not supporting Vista, my R&D team is promising me a working product by mid 2009 …

Googeling “Vista Repair”

Being at this “frustrating” situation I was even ready to pay for a simple promise, so I googled “VISTA repair”. I did not expect anything but a scam. There are so many products promising me that they can miraculously fix my PC.

All of those registry cleaners, registry scanners, registry thingies, registry sliders, registry fixers & mixers, registry and registry optimizers. Why the Registry ? it is just one big sitting database of Windows. It just became such a buzz word.  If it was fixing star-trek ships, it would be “Re-modulating the buffers”. The registry is a database, called Configuration Manager inside the windows kernel – nothing really to optimize there, it is working very well from the days of NT 3.51 (15 years ago),  these folks would go through this big database and look for something that looks like a file name, these programs will check if this file name exists on the disk. If not, they will delete it from the records. By definition, Windows automatically ignores these keys. In essence, these registry cleaners do nothing.

The registry industry marketing is amazing- “I had 2498723762348 errors and my [insert the product name here] fixed it for me”. Random name, random state. My mother would buy that! Furthermore, when they scan the system they would associate the location of a key to a group and write: you have 74 errors in your fonts!

Windows has about 100 different sub systems, .NET components, network subsystem, video, drivers, synchronization, security, internal / external application communication mechanisms, etc. PC repair is not that simple …

Posted by Zak Dechovich at 3:33 pm Tagged with: , ,
© 2010 The Reimage Blog Suffusion WordPress theme by Sayontan Sinha