Here are the latest news in the PC repair industry that we have posted over the last week:

Here are the latest news in the PC repair industry that we have posted lately:

Time has finally ran out for Windows XP owners with Microsoft replacing free support of the operating system with a paid one. Users with a dysfunctional XP system will have to pay per incident, per the hour. This makes this manual repair process an expensive ordeal, while up until now it has been merely a cumbersome one. 

Windows XP Support(ed)!

Happily, Reimage is still here to help with our state of the art automated PC repair technology and PC booster.

Reimage.com automatically reinstalls an operating system and does not touch user data or applications, the repair takes an average of 22 minutes. You will never have to reinstall your XP again.

Reimage’s PC Repair Resources

Additional resources exist for those looking to repair their PCs, such as:

Innovative Technology Company Developing Ground Breaking Products and Services Receives Prestigious Recognition–Companies Listed in the “Cool Vendor” Report are Innovative and Impactful and Intriguing New York, NY (PRWEB) April 8, 2009– Reimage is included in the list of “Cool Vendors” in the “Cool Vendors in Customer Service Strategies 2009″, by Michael Maoz and Johan Jacobs, March 3, 2009″ report by Gartner, Inc. According to the Gartner report, “Despite a difficult environment in which to raise equity, several companies in customer service and support area of CRM are developing innovative new products and services.” It goes on to state, “The fact that Gartner had more than 10 candidates for our cool vendors in customer service strategies research illustrates the criticality of customer service at all points in the economy, but especially when there is a need to lower operational costs without undercutting the level of service.” The complete report is available to Gartner clients at www.Gartner.com.

About Gartner’s Cool Vendors Selection Process

Gartner’s listing does not constitute an exhaustive list of vendors in any given technology area, but rather is designed to highlight interesting, new and innovative vendors, products and services. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness of a particular purpose.

Gartner defines a cool vendor as a company that offers technologies or solutions that are: Innovative, enable users to do things they couldn’t do before; Impactful, have, or will have, business impact (not just technology for the sake of technology); Intriguing, have caught Gartner’s interest or curiosity in approximately the past six months.

Read the rest of the report here.

Reimage’s internal reporting system has been showing that there is an increase in the number of repairs with the following combo: Internet Explorer 8 and Windows Media Player 11. So why are we seeing more of these upgrades? It seems like people that chose to stay with their old PC do not upgrade to Vista (here is an odd case. The reason may be that:

  1. Their hardware  wouldn’t support it well (too weak and Vista drivers that are needed for legacy hardware are sometimes hard to find).
  2. It is expensive to pay for a new PC that also runs Vista well (it also may backfire at times), most people settle for their good old PC with good old XP but add to it latest updates from Microsoft.

However, newer versions of IE and WMP were designed for newer PCs and tested and optimized for Vista (and not for the discontinued XP)… XP users who try to maximize their experience by upgrading to IE8 and WMP11 absurdly get a slower and slower PC and a user experience which is worse than before!

This phenomena is called “bloatware“. Now, usually an obvious solution for bloatware is uninstalling the bloat and making it float by finding more lightweight alternatives (e.g. Foxit Reader instead of Acrobat Reader). However, after you’ve installed IE8 / WMP11 it is very hard to uninstall these applications especially if you’re not a geek.

References from the web:

http://www.siliconrepublic.com/news/article/12551/new-media/slow-take-up-of-internet-explorer-8-on-day-one  
http://www.freewarefiles.com/review_5_51_40237.html
http://forums.techguy.org/multimedia/544911-media-player-11-slow-load.html
http://www.eggheadcafe.com/software/aspnet/30563022/windows-media-player-11-r.aspx
http://forums.extremeoverclocking.com/showthread.php?t=241585
http://www.aeroxp.org/board/index.php?showtopic=9699
http://www.geekstogo.com/forum/Media-Player-11-using-50-CPU-running-really-slow-t160970.html 

To keep everyone in touch with latest trends relating to the PC repair industry, cybercrime, viruses and malware we have launched a new “articles” section. You can subsribe to each category by an RSS feed. We hope you enjoy them! 

Read them here.

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